When asked which factors are the most important in the purchase decision, both residential and light commercial contractors agree that Quality, Reliability and Durability are the top three most important factors.
Light Commercial respondents (33%) are more likely to consider switching their primary brand of heating/cooling equipment when compared to Residential contractors (22%). Each would consider switching if a better price or superior equipment was available.
When asked what percentage of their brands carried is currently imported and how they expect that percentage to change in the next five years, both residential and light commercial contractors anticipate the percentage of domestic brands will decrease by at least 10% in the next five years.